Be Daring the Adult Shop's Frequently Asked Questions


General Enquiries 


How Do I Contact Be Daring the Adult Shop?

Call our Freecall number at 1800 666 069 or See Contact Us


What Types of Payments are Accepted? 

On-Line Store: accepts VISA, MasterCard, American Express, Direct Deposit, Zippay, Afterpay, and Money Order.
Be Daring Stores: accepts Cash, VISA, MasterCard, Debit Cards, American Express, and Afterpay & Zippay.


Are My Financial Details Secure?

We take your online ordering security very seriously which is why for credit card payment we use SecurePay Payment Gateway as our online merchant facility. SecurePay is a subsidiary of Australia Post. Our shopping cart uses Secure Socket Layers (SSL) with 256-bit encryption for secure peace of mind online shopping. We do not receive or hold your credit card details which are received and processed by SecurePay.


Are My Details Private and Confidential?

Your Privacy is paramount to us. No information from our database will ever be either passed or sold to a third party. We pack and dispatch all goods in-house and do not drop ship or use third parties. We do not retain your credit card details which are processed through a secure payment gateway (SecurePay) using Secure Sockets Layer (SSL) certificates providing 256-bit encryption. All existing and previous staff as well as any contractors as necessary are signed to binding confidentiality agreements. All paperwork is shredded on-site before leaving our businesses. This is our guarantee for your peace of mind.


What Appears on My Bank Statement?

We use the discretionary billing name "B-Shop Online" which will appear as “the sender” on your parcel along with our PO Box number. B-Shop Online is also the business that appears on Credit and Debit Card Statements for your complete discretion.


Are All Items Kept In Stock?

Our computerised inventory system ensures 99% of items in our catalogue are always in stock at all times. Those items which are “Out of Stock” are clearly indicated on the site. On the rare occasion that we are unable to fulfill an order, we will contact you within 1 working day to seek your instructions. At your discretion you can choose to (a) cancel the order and received a full and immediate refund, (b) order a similar substitute “in stock” item (c) wait for the originally ordered to be received at our warehouse.


How Do I Care For My New Sex Toy? 

Click Here to read our guide on How to Care for Your Vibrator 


Can I Use Discount Offers to Make Bulk or Commercial Orders? 

Be Daring sometimes runs heavily discounted specials at near cost, at cost, or even below cost as “loss leaders”. Such discounts are offered as personal purchases only and therefore no discounts may be redeemed for orders considered commercial or single item bulk orders. Be Daring at its discretion may cancel such orders and refund the purchaser in full.


Can I Place a Bulk, Commercial, or Wholesale Order? 

Be Daring may consider Commercial or Bulk orders, please contact with your request prior to ordering at for our best price.


Do You Match Competitor Pricing? 

Retail Stores: Be Daring will beat any of its retail competitors (excluding online adult stores) and offer a further 10% Discount. See staff for details.
Web Store: Our web store is committed to being price competitive on identical offers. If you see a cheaper price elsewhere contact our sales staff for your offer. Please advise URL address of the Australian competitor's site so that we may confirm that the offer is identical in order we may make an offer to you. Contact sales staff


What If I'm Finding This Website Difficult To Use? 

No problem, Be Daring continues to take phone orders at 1800 666 069. Our staff will be happy to assist you with any inquiry, all the way to processing your order.



Returns & Exchanges


Can I Exchange or Return Items? 

For this information, please refer to our Returns & Exchanges page.


Can I Return Faulty Items? Is There a Warranty?

For this information, please refer to our Returns & Exchanges page.


How Do I Return Faulty Items 

For this information, please refer to our Returns & Exchanges page.


Delivery & Dispatch Enquiries 


Do You Provide Discreet & Anonymous Delivery?


Discrete anonymous delivery

We pride ourselves on Discreet, Anonymous, Fast, and Trackable Delivery that will not divulge the contents of your parcel nor where it came from. Our name (Sender) will appear as "B-Shop Online"This is the business that will also appear on your card statement to ensure anonymity. All our parcels are forwarded in secure and discreet Australia Post parcel packaging.

Parcel Tracking

Parcels are collected from our warehouse daily by Australia Post for fast accurate delivery anywhere in Australia. In our partnership with Australia Post we use eParcel, which means that upon dispatch we will send you an email with a link so that you may track the progress of your parcel.


What Are the Delivery Charges?

We dispatch all orders through our logistics partner Australia Post by e-Parcel and e-Parcel Express. Logistics provided by Australia Post provide reliable, fast, trackable delivery. All orders $69 and over are delivered Freight FREE. Orders under $69 are delivered at a flat rate of $6.95 anywhere in Australia. 


When Will I Recieve my Order? 

Same Day Dispatch: All orders received before 12pm are shipped same day Monday - Friday (excluding Queensland Public Holidays.)

Orders delivered to South East Queensland are dispatched via Courier Please.

Orders delivered outside South East Queensland are dispatched via Australia Post and will be delivered to Central Business Districts (CBD) the next day for order orders placed before 1 pm the day prior. Allow a maximum of 48hrs. Orders outside the CBD allow a maximum of four (4) days.


Do I Need to Sign for My Order?

Yes. Australia Post orders are receipted to ensure that you get your delivery and must be accepted by you or your agent when delivered. In the event that no one is on hand to receive your delivery, a card will be left by the delivery driver advising you to collect from a Post Office nearby.


Does Be Daring Deliver Anywhere in the World? 

Generally no. At this time we only deliver within Australia. However, if you are residing in Australia and want an item delivered overseas please contact our sales team as this may be possible. Applicable freight charges will apply for delivery outside Australia.


Do You Ship to PO Boxes?

Yes, but to Australian PO Boxes only.



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